Returns & Exchanges
At The Bunnies Store, we want you to love every piece you wear, which is why we offer a 30-day window for easy returns and exchanges on all eligible fashion items. All items must be returned in their original condition, unworn and with tags attached, to ensure a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging and include the packing slip to help our team identify your order quickly.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.