Frequently Asked Questions

Everything you need to know about shopping with The Bunnies Store.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process.

How do I know which size to choose?

Every product page features a detailed size guide. We recommend measuring your favorite similar garment at home and comparing it to our chart for the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your materials ethically sourced?

Yes, we pride ourselves on working with certified manufacturers who prioritize fair labor practices and sustainable material sourcing.

Can I change or cancel my order after it's placed?

Since we process orders quickly, you have a 1-hour window to contact our support team for any modifications or cancellations before the order hits the warehouse.